Posted by Borra Garson on 23 Nov 2010 | Tagged as: News
We have all sorts of clients at Deborah McKenna Limited, and I can’t say there’s any perfect one, (sorry!) but there are certainly those clients who are better at utilising our services than others. I write this following years of conversations with other agents, and seeing some clients go on to great things while others go off in a puff of smoke. One major mistake I see clients make is thinking that now that they have an agent, all the hard work for them is over. In fact, if you have a good agent, then you should now be working even harder, because you are now part of a team, and you can’t let each other down. You see, the way I see the agent client relationship is this: you have convinced your agent that it’s desirable to become a part of your business - the business of your career - and all the potential income it could bring. The ownership is split 15/85 or 20/80 depending on the commission you are paying out, and together you are now going to build this business up into something that earns you a living. Like any business this means each person in it has a role and in this case the agent sells you/your content, and you create that content. A seller and a creator. Simple right? I can honestly say that those clients who are active every day creating content, sending me ideas, watching rival shows, reading and writing blogs - these are the ones who create their luck and then get lucky. At the same time, the agent is selling selling selling. This is done through meetings with producers, publishers, PR companies, the channel heads, magazine editors, marketing managers…the list is endless. Every time you give your agent a new idea, they have something more to sell - a reason to call that magazine editor and try to place a feature you want to write, or finally clinch you a crucial meeting with that genius producer who then goes on to develop your own series. This may sound so obvious, but it seems to me that more than ever we need to hustle, sell and produce new ideas in order to stay at the front edge of what or who is being talked about - it’s a noisy world out there and very competitive.
And then there are the clients who sit back and wait…and it’s not as if they get forgotten, but I will say it gets harder to sell them as time goes on, especially if the agent hasn’t heard from them about what they are up to, what is their latest passion, who they met that inspired them, what shows they are enjoying, who do they like/hate/admire, anything really. Without that info, the client will stagnate, and you’ll hope the agent will call the client in for a refresher meeting to get back on track. I should of course say that the creative process can also be collaborative, where the agent and client dream things up together that can be sold. Lastly there is serendipity… I simply love that moment when a client is raving about some new thing which then, two days later a producer asks me about. Something goes “click” and the next thing I’m arranging a meeting between two people who I just know are going to love each other and do some business…maybe. The thrill and excitement of that big maybe - maybe we’ll get that juicy deal - is still such a fun part of an agent’s work, and I never tire of it.
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